Career Details :: Lodging Managers
Description
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
Tasks
- Coordinates front-office activities of hotel or motel and resolves problems.
- Manages and maintains temporary or permanent lodging facilities.
- Answers inquiries pertaining to hotel policies and services and resolves occupants' complaints.
- Interviews and hires applicants.
- Purchases supplies and arranges for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Assigns duties to workers and schedules shifts.
- Inspects guest rooms, public areas, and grounds for cleanliness and appearance.
- Observes and monitors performance to ensure efficient operations and adherence to facility's policies and procedures.
- Arranges telephone answering service, delivers mail and packages, and answers questions regarding locations for eating and entertainment.
- Greets and registers guests.
- Collects payment and records data pertaining to funds and expenditures.
- Shows, rents, or assigns accommodations.
- Receives and processes advance registration payments, sends out letters of confirmation, and returns checks when registration cannot be accepted.
- Confers and cooperates with other department heads to ensure coordination of hotel activities.
Related Careers
- First-Line Supervisors, Customer Service
- First-Line Supervisors/Managers of Food Preparation and Serving Workers
- Food Service Managers
- Housekeeping Supervisors
- Lawn Service Managers
- Recreation Workers
Important Abilities
General Work Activities
- Monitoring and Controlling Resources
- Establishing & Maintaining Relationships
- Communicating With Other Workers
- Performing for/Working With Public
- Scheduling Work and Activities
Important Skills
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Responsibility for Outcomes and Results
- Objective or Subjective Information
Related Majors
| Major | Add to XapPack |
|---|---|
| Food Service/Restaurant Administration |  [ add ] |
| Food Service/Restaurant Management | [ add ] |
| Hospitality Administration | [ add ] |
| Hospitality Management | [ add ] |
| Hospitality/Restaurant Management | [ add ] |
| Hospitality/Tourism | [ add ] |
| Hotel Administration | [ add ] |
| Hotel Management | [ add ] |
| Hotel/Food Service Management | [ add ] |
| Hotel/Resort Management | [ add ] |
| Hotel/Restaurant Administration | [ add ] |
| Hotel/Restaurant Management | [ add ] |
| Hotel/Restaurant Management Technology | [ add ] |
| Hotel/Restaurant/Institutional Management | [ add ] |
| Hotel/Restaurant/Tourism | [ add ] |
| Hotel/Restaurant/Tourism Management | [ add ] |
| Hotel/Restaurant/Travel Administration | [ add ] |
| Hotel/Tourism Management | [ add ] |
| Hotel/Travel/Tourism Administration | [ add ] |
| Restaurant/Food Service Management | [ add ] |
| Tourism/Hospitality Management | [ add ] |
| Tourism/Recreational Management | [ add ] |
Institutions Offering Related Majors
No institutions found.